Fulfillment & Buyer Protection

Refund & Digital Delivery Policy

1. 100% Digital Email Delivery ($0.00 Shipping)

All products offered on Keystone Deal are fulfilled digitally via electronic mail. No physical DVD, USB drive, or printed box is mailed to your street address, and there are zero shipping or handling fees at checkout.

• Standard Dispatch Window: 2 to 12 hours after payment confirmation (guaranteed within 0–1 business days / 24 hours maximum).
• Fulfillment Contents: Dedicated workspace sign-in credential, initial password change instructions, official installer links for Windows, macOS, iOS, and Android, and 1,000 GB Vault cloud storage activation.

2. 30-Day Money-Back & Replacement Guarantee

Every order placed on Keystone Deal includes a 30-day satisfaction and activation guarantee from the date of purchase:

• Unactivated Orders: If you request cancellation before signing in to your provisioned credential—or if delivery exceeds 24 hours—we issue a 100% full refund to your original payment method with zero restocking fees.
• Activation Issues: If a provisioned credential experiences any technical defect during setup, our support team provides an immediate replacement seat within 12 hours or a full 100% refund upon request.

3. How to Request a Refund or Re-Dispatch

Simply email support@keystone-deal.example or submit our Contact Us ticket form with your order number and checkout email address. Approved refunds are processed within 1 business day and appear on your card statement within 3–5 business days.